A question about real range, weight, or whether it fits where you plan to use it. Tell us where you intend to ride and we will tell you honestly whether the X1 suits. E-scooter rules vary by state: most allow them up to 15–20 mph, and the X1 is limited to 15.5 mph.
contact@voltanfrance.frQuote the order reference from the email you got straight after payment. We will trace the parcel with the carrier.
contact@voltanfrance.frWrite to us with your order reference and we send the prepaid return label within 24 working hours. No reason needed, and you pay nothing.
contact@voltanfrance.frDescribe the symptom and attach a photo or a short video if it is visible. A good share of faults are solved without sending anything back.
contact@voltanfrance.frCompany details
VOLTAN — a trading name of Alexandre Rizzo, French sole trader
Registered in France under SIRET 753 441 831 00017
12 avenue du Général de Gaulle, 13700 Marignane, France. See the legal notice
Email: contact@voltanfrance.fr
Customer support answers by email within one business day. Messages received at the weekend are dealt with on Monday morning.
Before you write
The FAQ covers charging time, rain, faults, where you may legally ride, folded size and battery life. The Shipping and returns page sets out the return and warranty procedure step by step.