A question about real range, weight, or whether it fits where you plan to use it. Tell us where and how far you plan to ride and we will tell you honestly whether the X1 suits.
hello@voltanfrance.comQuote the order reference from the email you got straight after payment. We will trace the parcel with the courier.
hello@voltanfrance.comWrite to us with your order reference and we send the prepaid return label within 24 working hours. No reason needed, and you pay nothing.
hello@voltanfrance.comDescribe the symptom and attach a photo or a short video if it is visible. A good share of faults are solved without sending anything back.
hello@voltanfrance.comCompany details
VOLTAN — a trading name of ISARDI LTD
Registered in England, Company No. 17398968
Company No. 17398968, registered in England. See the legal notice
Email: hello@voltanfrance.com
Customer support answers by email within one business day. Messages received at the weekend are dealt with on Monday morning.
Before you write
The FAQ covers charging time, rain, faults, where you may legally ride, folded size and battery life. The Delivery and returns page sets out the return and warranty procedure step by step.